Return Policy

GENERAL RETURN / REFUND POLICY:

• We offer returns on any unused item within 30 days of purchase.

• For US orders we offer free return shipping!

• Items must be returned in original condition.

• Must contact us prior to returning your purchase: support@crazydonkeglass.com

Do you charge a restocking fee?

• No!

How are refunds processed?

• Refunds are of the cost of the item purchased and not shipping charges.

• Refunds can be issued in the form of store credit or placed back on your credit card, whichever you prefer.

• Once you start the return process a return label will be emailed to you. All you have to do is print it off and ship back the item(s).

How long does it take to get a refund?

• Once we receive the returned item we will issue a refund or credit within 3 business days.

• If you opted for a refund, your bank may take an additional 3-7 business days to credit your account.

How do I file a refund?

• Easy! Just contact us either by:

• Emailing: support@crazydonkeyglass.com 

• Calling: 1 (260) 222-7375