Return Policy
GENERAL RETURN / REFUND POLICY:
- We offer returns on any unused item within 30 days of purchase.
- For US orders we offer free return shipping!
- Items must be returned in original condition.
- Must contact us prior to returning your purchase: support@crazydonkeglass.com
Do you charge a restocking fee?
- No!
How are refunds processed?
- Refunds are of the cost of the item purchased and not shipping charges.
- Refunds can be issued in the form of store credit or placed back on your credit card, whichever you prefer.
- Once you start the return process a return label will be emailed to you. All you have to do is print it off and ship back the item(s).
How long does it take to get a refund?
- Once we receive the returned item we will issue a refund or credit within 3 business days.
- If you opted for a refund, your bank may take an additional 3-7 business days to credit your account.
How do I file a refund?
- Easy! Just contact us either by:
- Emailing: support@crazydonkeyglass.com
- Calling: 1 (260) 222-7375